Privacy Policy

Privacy Policy

Effective Date: February 2025

At Sneaker Collective AU, your privacy is of utmost importance to us. This Privacy Policy outlines the information we collect from you, how we use it, and how we protect your personal data when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Credit card details or other payment methods used for transactions (Note: Payments are processed securely by third-party payment providers).
  • Browsing Data: Information about how you interact with our website, such as IP address, device type, browser type, and pages viewed.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order status, shipping updates, or any issues with your purchase.
  • Provide customer support and respond to inquiries.
  • Improve our website and services, including personalizing your shopping experience.
  • Send promotional offers or newsletters (only if you’ve opted in).

3. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard practices to safeguard it. This includes:

  • Encryption of sensitive data during transactions.
  • Secure storage of customer information with access controls.
  • Regular security audits to detect and address vulnerabilities.

However, no online platform can be 100% secure, so we encourage you to take precautions when sharing personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who assist with:

  • Payment processing (e.g., credit card processors).
  • Shipping and delivery (e.g., courier services).
  • Website analytics (e.g., Google Analytics).

These third parties are obligated to handle your information securely and only use it for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Keep track of your shopping cart.
  • Remember your preferences for future visits.
  • Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Request that we restrict the use of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at [Your Contact Information or Email Address].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. Please review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sneaker Collective AU
Email: sneakercollectiveau@gmail.com
Phone: 0403304455
Address: 2 Ramsey Street, Burwood East 3151 VIC

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.